Loading...

Engineer, Teleport Engineering

Req ID:  33905
Travel:  Less than 10%
Location: 

Haleiwa, HI, US, 96712

Education:  Four-year college degree
Experience:  At least 5 years of experience required
Equivalency:  Combination of education & experience considered

 

Equal Opportunity/Affirmative Action Employer including Vets and Disabled

 

 

Field Service Engineer

Intelsat is the world’s leading provider of satellite services delivering high-performance connectivity solutions for media, fixed and mobile broadband infrastructure, enterprise and government applications.

With a global fleet of approximately 50 satellites and seven owned teleports and terrestrial facilities, Intelsat supplies video, data and voice connectivity in approximately 200 countries and territories for approximately 1,800 customers.  Intelsat’s business is diversified by service offering, customer group, satellite and geography, which reduces market and operating risk. Customers include some of the world’s leading media and communications companies, multinational corporations, Internet service providers and government/military organizations.

Intelsat has offices in Australia, Brazil, China, France, Germany, India, Japan, Kenya, Luxembourg, Russia, Senegal, Singapore, South Africa, the United Arab Emirates, the United Kingdom and the United States.

The company is pioneering transformation across its entire ecosystem and beyond the satellite industry.  The satellite industry is at an exciting inflection point.  In an era of rapid technology change and dynamic consumer and business-driven demand, Intelsat is pivoting to transform its business to integrate satellite services with new technologies.  With the advent of the Internet of Things, connected cars, drones and ubiquitous connectivity on multiple devices, Intelsat is developing ways to integrate satellites into each of these areas.  Intelsat has invested in research and product development on sensors for IoT applications, next generation satellite antennas for the connected car, business jets and cruise ships, and communications kiosks to bring connectivity via satellite to remote and rural areas of the world.  Intelsat is dedicated to envisioning the future and enabling connectivity everywhere and anywhere on the planet.  

Your role in helping us shape the future:

Working from our Paumalu Teleport on the northshore of Oahu, HI, you will ensure teleport systems, services and infrastructures deliver the highest standard service to our customers. You will support and may lead complex L2/L3 engineering and maintenance activities associated with telecommunications systems and services. You will have the opportunity to showcase your strong competencies when activating services and implementing projects. To further develop your skills, you may support or lead design and development engineering activities.

Are you up to the challenge?

  • Provide engineering technical support for all assigned teleport & 3rd Party Location projects, programs, and initiatives.
  • Lead technical resolution when performing emergency restoral actions on ground station equipment, including: RF-, IF- and Baseband equipment.
  • Provide teleport on-site technical support to applicable technologies and ground station equipment, providing guidance to others on operational and maintenance procedures, and providing technical training on equipment or product and services as required.
  • Serve in engineering support role as assigned for analysis, design, development, and implementation activities
  • Serve a teleport technical lead role in the installation, configuration, operating, testing and successful turn-up of new systems & services, and administrative requirements.   
  • Lead preventative and periodic maintenance checks of ground station equipment and associated sub-systems, validating recordings and reviews for any anomalies and taking the appropriate action to correct. 
  • Determine proper methods for testing equipment and RF/IF systems chains and interpret the results to verify normal/abnormal conditions of equipment. 
  • Provide expertise for troubleshooting problems related to complex operations issues down to Lowest Field Replaceable Unit (LFRU) or to a component level replacement when applicable. 

 

Can you drive these processes?

  • Support the development and enhancement of engineering and maintenance procedures, reviewing/auditing system performance indicators and training others in the proper use of the procedures
  • Constantly look for opportunities to improve technical, process and cost efficiency.  
  • Keep up to date with ongoing items and issues within the network and the station.
  • Prepare reports and updates as needed. 
  • Interface with Operation Centers and Teleport Engineering or other groups as required to facilitate repair or enhancement to the systems.

You should definitely have:

  • 4-year college degree or equivalent technical education, ideally in the field of Electrical Engineering or similar.
  • 3-5 years of relevant experience.
  • Must have an in-depth knowledge of systems level architecture and ground station equipment. 
  • Demonstrated in-depth working knowledge of Satellite Earth Station technologies required.
  • Must have in-depth working knowledge of RF theory, and basic electronics, with specific expertise with a majority of major systems like RF-, IF- and Baseband equipment.
  • Must have demonstrated in-depth knowledge of and ability to use industry standard test equipment such as spectrum analyzers, frequency counters, power meters, synthesized generators, oscilloscopes, microwave network analyzers, network analyzers, and bit error rate test sets. 
  • Basic IP and networking experience
  • Must have a demonstrated ability to learn new technologies, understand intricate technical concepts and make informed decisions.
  • Demonstrated good knowledge of ancillary plant systems such as HVAC, UPS, electrical switchgear and generating systems. Ability to trains others in their functions and operating parameters.
  • Must be able and willing to travel to field service locations as necessary.

It would be nice if you had:

  • CCNA certificate or equivalent experience.

 

What it’s like to work with us:

Intelsat is connecting the world and transforming the satellite landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

  • We emphasize personal and professional growth
  • Awesome benefits including PTO, medical, tuition reimbursement, and training
  • Fun, diverse, and inclusive culture

Other Job Info:

  • These statements are intended to describe the general nature and level of work being performed by employees assigned to this job.  This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
  • Close vision (50cm or less), distance vision (6m or more), color vision, peripheral vision, and depth perception
  • Job requires ability to lift-up to 50lbs

 

  • This role is subject to ITAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee).
  • These statements are intended to describe the general nature and level of work being performed by employees assigned to this job.  This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
  • Company description: Intelsat is the largest provider of fixed satellite services worldwide. We enable providers of media, telecom and government services to deliver information and entertainment to people at home, in the office or on the move. On a day-to-day basis, Intelsat supplies video, data and voice connectivity in approximately 200 countries and territories for approximately 1,800 customers, many of which Intelsat has had relationships with for over 30 years. Some of the world’s leading media and communications companies, multinational corporations, Internet service providers and government/military organizations hallmark Intelsat’s customer base. Customers access capacity through extensive service offerings, which include transponder services, hybrid managed services combining satellite capacity and terrestrial facilities, and channel services.


Nearest Major Market: Honolulu
Nearest Secondary Market: Hawaii