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ESM Business Analyst - Gogo Commercial Aviation

Req ID:  33665
Travel:  Less than 10%
Location: 

Chicago, IL, US, 60606

Education:  Four-year college degree
Experience:  At least 5 years of experience required
Equivalency:  Combination of education/experience not considered

 

Equal Opportunity/Affirmative Action Employer including Vets and Disabled

 

 

Your role in helping us shape the future:

The business analyst role maintains business requirements across the organization through constant change.  The role documents, defines and analyzes requirements to fulfill business needs. The analyst streamlines processes that help our organization meet our objectives and reach goals. They support business information systems that provide solutions across multiple departments. 

 

Can you drive these processes?

  • Produce documentation for projects including test cases, test scripts, test results, Job Aids, Gap Analysis, SAFe Agile Stories, user training documentation.
  • Evaluate requirements to ensure they meet business needs
  • Lead and provide support for User Acceptance Testing.
  • Provide user training and support for data cleanup projects.
  • Provide software training and on-going support of Microsoft Dynamics NAV applications.
  • Provide first response, confirm and procure details concerning issues reported to help desk.
  • Collaborate with Enterprise Systems Management team members to work towards resolution of support tickets. 
  • Contribute to Dynamics NAV knowledge base.
  • Ensure NAV solutions functionally support and meet business requirements.
  • Developing projects and monitoring project performance
  • Provide on-going support of the existing Dynamics NAV 2016 system including integrations to Third Party applications.

 

You should definitely have:

  • A bachelor's degree in business or related field.
  • 5 years experience in business analysis or a related field.
  • Exceptional analytical and conceptual thinking skills.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Strong problem solving and technical skills
  • Skilled at writing technical documentation; functional requirements, flowcharting, data mapping specifications;
  • Problem-solving and analytical thinking.
  • Facilitation and observational skills.

 

It would be nice if you had:

  • Experience with aviation industry
  • Dynamics NAV Environment knowledge
  • Experience using the Agile Methodology
  • Prior experience working in IFE/IFC hardware

What it’s like to work with us:

Intelsat is connecting the world and transforming the satellite landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

•           We emphasize personal and professional growth

•           Awesome benefits including PTO, medical, tuition reimbursement, and training

•           Fun, diverse, and inclusive culture

 

About Us:

We’re Intelsat Inflight, the inflight internet company. We believe the internet should do everything it does on the ground, in the sky. Our worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse and mission-minded group of professionals all working together in extraordinary harmony. We connect the aviation industry and air travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. Be prepared to join a performance-obsessed team that is passionate about bringing the internet to every device, every flight, everywhere.

Other Job Info:

•           These statements are intended to describe the general nature and level of work being performed by employees assigned to this job.  This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job

 

  • Please review the job bidding by current employees section in the employee handbook prior to applying for this position, thank you.
  • These statements are intended to describe the general nature and level of work being performed by employees assigned to this job.  This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.


Nearest Major Market: Chicago